Friday, February 3, 2017

A day at Marriot

My stay at Jaipur Marriott Hotel in the year 2007 was only for a day as I had been on a business trip and our company’s meeting was held in this hotel. It was early morning when we had arrived, about 6:05 a.m. I along with my other staff members were staying on the same floor in different rooms and we had all not carried so much luggage as the stay was only for a day. We all went to our rooms and freshened up for the breakfast. I entered my room and found that the room was not cleaned well and the tiles in the bathroom were broken. I complained to the room service about the same and the manager recommended me to exchange my room with a better one. I was then given a new room and this room was much better than the previous one with the bathroom being absolutely clean and room being spacious and comfortable to spend my time. All the necessary equipment that I required for my work was present in the room.

When we all arrived for breakfast, I was amazed to see how well they had arranged everything for us as we were total 15 employees from our company and they had a special table booked for us all so that we feel comfortable and sit together to have breakfast. There was a widespread buffet arranged there and knowing that we had arrived only 2 hours ago and we were still quite tired, the waiters served us the breakfast at our table itself. I just loved their cold coffee so much as it had a completely different taste and I told the staff that I loved its taste. The hotel staff thanked me for the appreciation and explained to me about the coffee was made of special coffee granules that made it so tasty and they also offered us to have the special kachoris that were the specialty of Jaipur and the dish was just mesmerizing and delicious. After few hours we had our meeting and the arrangement of the hotel staff was again near perfection. We were provided with snacks during our meeting and whenever we needed anything like the wifi connection and equipment for the presentation, the staff provided us with the same in no time.

I also worked in my room and the wifi connection speed was excellent which helped me to complete my work faster and when the work was done, I and the other employees spent the whole day checking out the hotel and at the pool side where we got all the comfort we required. My stay was amazing!

I am blogging about my luxury stay experience for an activity at BlogAdda in association with MakeMyTrip

A memorable wedding, a memorable stay at Vivanta

My cousin’s wedding was held in Vivanta by Taj in 2010, Pune and they had booked about 15 rooms for all the guests from all over the country. I and my family attended the function and we stayed at this hotel for 3 days. We had arrived along with four other families at the hotel and hence our luggage was all put together at our arrival. It was late in the evening, about 10:30 p.m., and the climate was horrible. It was pouring for continuously 5 hours and hence our arrival was delayed by 2 hours due to the traffic jam and bad roads. I was quite upset with everything that had happened and hence my mood too was off. I just handed over my luggage to the bellboys present there and asked them to guide me to my room. I thought to first order dinner in the room as we had all been starving all the way to the hotel and couldn’t stop anywhere to have food. After few minutes, my luggage arrived and I noticed 1 bag was missing. It was quite late already and when I had 3 bags with me, only 2 were brought in. I inquired with the staff and asked them about the bag that was missing. The bell boy tried to explain that he had brought all the bags up and this was not acceptable as I was already upset with the happenings and on-top I had to explain to the staff that my bag was missing. I became furious when nobody was ready to listen to me and the manager then approached me and explained me that he will try his best to find my luggage but since I and my family were hungry, he asked us to have dinner first and at the same time he’ll keep searching for my luggage. We agreed and my wife tried to cool me down. After dinner, the manager approached me saying that he had not found my luggage anywhere and I scolded him for his staff’s carelessness. My wife asked me to search in the car once as she did not remember me taking out the third bag while I was sure I did have one. We went back to the car and I noticed the bag was left inside the car itself. It was quite embarrassing for me as I had been blaming the hotel staff for my carelessness and absent-mindedness. I apologized to them for the same but they were very kind to me even after what had happened. They asked me to not be upset about anything and they would always be of great help to me as long as I stay there. I found them to have great hospitality and inspite of my rude behavior, they did not ever try to make me feel guilty of anything. We stayed there for a total of 3 days and 2 nights and at every point, the room service satisfied our needs and queries in a timely fashion. I made it a point to thank the manager before leaving the hotel for his kind behavior and courteousness that helped us have a wonderful stay at the restaurant.

I am blogging about my luxury stay experience for an activity at BlogAdda in association with MakeMyTrip